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Payments Payments are made solely through Paypal
. Prices are listed in Canadian dollars. CAD
Shipping We ship to North America using Fed Ex Ground & Express and we ship using Canada Post for International orders.

  • All Canadian and American orders will be shipped insured, with proof of delivery + with a FedEx tracking number.
  • International orders are shipped via Canada Post and do not have a tracking number. A tracking number can be added for an additional fee - please inquire
  • Please ship to a daytime or commercial address if possible - to avoid missed deliveries
  • Note that FedEx currently cannot accommodate orders to post office boxes and APO/FPO addresses.
  • We claim no responsibly for any lost, stolen or damaged packages lost by Fed Ex or Canada Post - we recommend adding the tracking number extra for International orders
  • Please fully read the Fed Ex and Canada Post policies
  • Please contact us if you have your own FedEx account.

Int’l Custom Fees We are not responsible for any customs, duty or brokerage fees that may be incurred when importing goods into a different country than CANADA.
Processing Allow 1-6 business days for order processing. Note: All orders are normally shipped out on Tuesdays. Approximate time of transit once shipped is listed by courrier when placing order. We are not responsible for any unanticipated delays.
Shipping Rates Shipping rates are based on size and weight. MORE INFO
Location Packages ship from our studio in Montréal, Canada.
Returns/Exchanges No returns are currently accepted.
We accept sizing exchanges on some items, verify when placing order.
Contact Us info@jjjjound.com